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Terms of Service

Last updated: January 21, 2026

1. Introduction and Acceptance

Welcome to Stackaso. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and:

  • Company: Jiveal Desarrolladores S.L.
  • Tax ID (NIF): B42627711
  • Registered Address: Calle Infanta Leonor, 5, 03177 San Fulgencio, Alicante, Spain
  • Email: apps@jiveal.com

By accessing or using Stackaso ("Service", "Platform"), you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Stackaso is a Software-as-a-Service (SaaS) platform providing App Store Optimization (ASO) tools, including but not limited to:

  • Integration with Apple App Store Connect and Google Play Console
  • Metadata management (titles, descriptions, keywords)
  • AI-powered content generation and translation
  • Review management and response tools
  • Pricing and localization management
  • Screenshot and graphic asset management

The Service requires you to connect your Apple Developer and/or Google Play Developer accounts using API credentials that you provide.

3. Account Registration and Security

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3.2 Account Responsibilities

You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.3 API Credentials

You are solely responsible for the API credentials (App Store Connect API keys, Google Play service account JSON) that you provide to the Service. By providing these credentials, you:

  • Confirm that you are authorized to use them
  • Grant us permission to access your developer accounts on your behalf
  • Accept full responsibility for any actions performed using these credentials
  • Acknowledge that improper use may violate Apple's or Google's terms

4. Subscriptions and Payments

4.1 Subscription Plans

Access to certain features requires a paid subscription. Subscription details, pricing, and features are displayed on our pricing page and may be updated from time to time.

4.2 Payment Processing

All payments are processed securely by Stripe, Inc. By subscribing, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your complete payment card details.

4.3 Billing Cycle

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selection). Your subscription will automatically renew unless cancelled before the renewal date.

4.4 Price Changes

We reserve the right to modify subscription prices. Any price changes will be notified at least 30 days in advance and will apply to the next billing cycle.

4.5 Refunds

Subscription fees are generally non-refundable. However, you may request a refund within 14 days of your initial purchase if you have not substantially used the Service, in compliance with EU consumer protection laws.

4.6 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. You will retain access to paid features until the end of your paid period.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Violate Apple's or Google's developer terms and guidelines
  • Upload malicious content, viruses, or harmful code
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service's infrastructure
  • Resell, sublicense, or redistribute the Service without authorization
  • Use the Service to infringe on intellectual property rights
  • Engage in any activity that could damage our reputation or the Service
  • Use automated systems to access the Service in a manner that exceeds reasonable use

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including its design, features, functionality, and all associated intellectual property rights, are owned by Jiveal Desarrolladores S.L. These Terms do not grant you any ownership rights to the Service.

6.2 Your Content

You retain ownership of all content you submit through the Service (app metadata, descriptions, etc.). By using the Service, you grant us a limited license to process and display your content as necessary to provide the Service.

6.3 AI-Generated Content

Content generated by our AI features is provided to you for your use. You are responsible for reviewing and approving any AI-generated content before publishing it to app stores.

7. Limitation of Liability

THIS SECTION CONTAINS IMPORTANT LIMITATIONS ON OUR LIABILITY. PLEASE READ CAREFULLY.

7.1 No Guarantee of Results

WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM USING THE SERVICE. App Store Optimization outcomes depend on many factors beyond our control, including but not limited to:

  • Apple's and Google's search algorithms and ranking systems
  • Market competition and trends
  • User behavior and preferences
  • The quality and appeal of your app

7.2 Third-Party Platforms

WE ARE NOT RESPONSIBLE FOR:

  • Any actions, decisions, or policies of Apple, Google, or any other third party
  • App rejections, removals, or account suspensions by Apple or Google
  • Changes to App Store Connect or Google Play Console APIs
  • Service interruptions caused by third-party platforms
  • Data loss or corruption on third-party platforms

7.3 Credential Security

YOU ARE SOLELY RESPONSIBLE FOR:

  • The security and proper management of your API credentials
  • Ensuring your credentials have appropriate permission scopes
  • Any consequences resulting from compromised or misused credentials
  • Compliance with Apple's and Google's developer terms

7.4 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF CONTENT

7.5 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings.
  • OUR TOTAL AGGREGATE LIABILITY for any claims arising from or related to these Terms or the Service shall not exceed the greater of: (a) the amounts you paid to us in the 12 months preceding the claim, or (b) €100.

These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

7.6 Essential Purpose

The limitations in this section shall apply even if any limited remedy fails of its essential purpose.

8. Indemnification

You agree to indemnify, defend, and hold harmless Jiveal Desarrolladores S.L., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of Apple's or Google's developer terms
  • Any content you submit through the Service
  • Any unauthorized use of your account or credentials

9. Service Availability and Modifications

9.1 Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. For significant changes affecting paid features, we will provide reasonable notice.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature. Upon termination, your right to use the Service ceases immediately.

10.2 Termination by Us

We may suspend or terminate your account immediately if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay subscription fees
  • Abuse the Service or other users

10.3 Effect of Termination

Upon termination:

  • Your access to the Service will be revoked
  • Your stored credentials will be securely deleted
  • Your data may be deleted after a reasonable retention period (see Privacy Policy)
  • You remain liable for any outstanding fees
  • Sections that should survive termination (liability, indemnification, governing law) will remain in effect

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles.

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Alicante, Spain.

For consumers resident in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence.

12. Dispute Resolution

Before initiating any legal proceedings, you agree to contact us at apps@jiveal.com to attempt to resolve the dispute amicably. We will make reasonable efforts to resolve any concerns within 30 days.

EU consumers may also use the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, wars, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. Contact Information

For any questions about these Terms, please contact us:

  • Email: apps@jiveal.com
  • Address: Jiveal Desarrolladores S.L., Calle Infanta Leonor, 5, 03177 San Fulgencio, Alicante, Spain